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Return Policy

Return Policy

United Uniform will replace or refund any product if you are not completely satisfied. Items can be returned up to 30 days from purchase date. Limitations apply:

  • Special order or customized items – Items that have been altered, decorated, engraved, custom made or embellished cannot be returned unless return is related to United Uniform error
  • Firearms cannot be returned
  • Clearance items are sold 'as is' and cannot be returned
  • HAZMAT or regulated materials including but not limited to self-defense sprays, chemical kits, select first aid kits and components cannot be accepted. If you are unsure if the product you are returning falls in to this category, please contact Customer service
  • Gift Certificates/Cards cannot be returned or redeemed for cash or credit except where required by law

Return Procedure

Returns must include the packing slip included with your order. United Uniform is not responsible for packages lost or damaged so use trackable, insured shipping methods. Exchange requests must include the item you want to reorder.

Ship returns to:

United Uniform
Attn: Returns Department
495 North French Road
Buffalo, NY 14228

Returns are inspected for acceptance. Any unqualified return will be sent back to the address it originated from. All questions about returns can be directed to Customer service at (716) 691-4400 or emailed to customerservice.buffalo@safariland.com.

Refunds

Refunds are made using the same payment method used on the original order. Original shipping charges are non-refundable unless the return is related to our error.

Manufacturer Warranties

Many products sold by United Uniform have manufacturer's warranties. For returns related to matters covered by a manufacturer's warranty, contact the manufacturer directly for instructions to repair or replace your product. United Uniform Customer service can coordinate the repair or return of warrantied items by calling (716) 691-4400 or emailing customerservice.buffalo@safariland.com.

Low Price Guarantee

We will match any national competitor's advertised price on an identical item. If you find a cheaper price and submit the advertisement within seven days, we will refund the difference. Advertising errors, close-outs, and clearances are excluded. All prices are subject to change.

 

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