Cancellations

If you are requesting to cancel an online order you can do so by completing the cancellation request form below. Our cancellations department will send you a confirmation e-mail within 2-3 business days letting you know if the order was cancelled. Be advised that although a request has been submitted, your order is not cancelled until you receive a cancellation confirmation e-mail.

If your order has shipped from either our vendor or our warehouse your order will not be able to be cancelled and our return policies will take effect.

We highly recommended that should you need to place a new order that you wait to receive your cancellation confirmation before doing so. Once a cancellation is confirmed, a credit will be issued to your account and should appear on your next billing statement.