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Shipping Policy

Shipping Policy

How long will it take for my order to ship?

Most in-stock orders will ship within 1-3 business days (excludes Saturday, Sunday, and holidays) from our Buffalo, NY warehouses. If the item is not in-stock we will ship the item to you the same day it arrives to us from the manufacturer which is about 7-10 days if the manufacturer is out of stock on merchandise the delivery times may be delayed. To help ensure that you can get everything you need as quickly as possible, we do sometimes ship directly from the manufacturer (Drop Ship). In these instances, processing times are a little longer, and this is when it can take up to 7 business days for your item to ship. Please note if your order is sent in multiple shipments, you will not be charged any additional shipping fees.

Once your item ships it can take up to 7 business days* to arrive depending on where you live in the country. You will receive an email with a tracking code once your item ships that will give you an exact date.

*Please note that delivery times are estimates and are in no way a guarantee. A business day is Monday through Friday, excluding Saturday, Sunday, and holidays. United Uniform cannot be held responsible for shipping delays once the item has left our warehouse. As such, United Uniform does not offer refunds of shipping costs.

Do you ship to countries outside of the United States?

At this time, United Uniform only ships within the United States, however, we are proud to offer APO/FPO shipping options. Please note that if you are shipping to an APO or FPO address, we can only ship using the U.S. Postal Service.

How do I complete the address fields for an APO / FPO order?
If you are shipping to an APO or FPO address, please follow the instructions below:


Enter Grade/Rank/Rating and a full name with a middle name or initial in the “Name” field.
•The Unit number, CM Room Number or PSC number goes into the “Address” field.
•In the city field, enter APO or FPO as applicable
•Select United States for country
•Select AA, AE, or AP from the state drop-down list.
•Enter the zip code associated with that APO/FPO address.

Finally, select USPS Priority shipping, and you'll be all set.

We work hard to make sure that our armed forces are well supplied and that getting gear from United Uniform is as easy as possible. If you see any way we can improve our shipping and/or APO/FPO order process, please let us know.

How much is shipping?

Shipping rates vary depending on the carrier and your location, but you can always check shipping costs before you order. On the “Your Cart” page, you’ll see an option to Calculate Shipping Rates below the item price. We also give you the option to change your shipping options on the next page if you need your item faster or would prefer to use a less expensive shipping method.

Please note that if your package is undeliverable because of an incorrect address, you may be charged for the additional cost of re-shipping your order. Please check your address carefully before you approve the order.

*Continental United States and Canada only

Do you ship to P.O. Boxes?

We are unable to ship to P.O. Boxes. We require a street address to process your order.

Canadian Orders

Shipping Fees shown at checkout are fees to the US/Canadian Border only. Any additional Shipping Fees, Brokerage Fees and Misc. Government Fees are the responsibility of the customer. If delivery is refused or returned without a approved R/A by Canadian Customers, any fees incurred due to the return will not be reimbursed to the customer and a restocking fee of 15% will apply to the return as well. Once these fees have been applied any remaining funds will be credited to the customer accordingly.

 

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